Unbelievable

I am gutted by the lack of customer service from both Hi-sense and Ackermans Eastgate and at this rate this is the last chance before I take this up with the ombudsman and the public protector. Rubben from Hi-sense who said my case was assigned to him has since gone silent after promising to get back to me and that was more than 48 hours ago. Thokozani who promised to call me on Saturday hasn't and calling the Ackermans Eastgate branch has also yield no joy.

I just want my money back at this rate because, I don't want to be associated with a company that ****s its customers.