TP
Tyron P

1 reviews | Active since Nov 2021

27 Aug 2024, 07:49

unacceptable service

This has got to be the worse service i have ever experianced as i have sent many emails regarding me having problems to register the appliances for the extended warrnety through the website, i then sent email to the service centre and i have gotten no feedback up until today. WHY would have a service centre when they do not do their job. This is unacceptable and this is what ,akes other brands a cut above the rest. might not be buying this brand going forward.

0
Replies (4)
Hisense
Hisense's reply27 Aug 2024, 08:00
Official
Hi Tyron, 

Thank you for making contact with us. 

We can assist you on this platform, please send us the ticket number you received after sending an email to our service team. 

Regards, 
TPN 
TP
Tyron P's update27 Aug 2024, 08:22
Reviewer Update
ticket number ***
TP
Tyron P's update27 Aug 2024, 10:04
Reviewer Update
Hi must i respond on the email itself?
TP
Tyron P's update30 Aug 2024, 08:29
Reviewer Update
Good day, i only received confirmation yesterday about my refridgerator being registered however i did not get a confirmation for the TV that i purchased. I have emailed the slip for the tv this morning.

Would like confirmation.