THE MOST DISGUSTING, DISAPPOINTING, AND FRUSTRATING SERVICE AND EXPERIENCE EVER RECEIVED...

I bought a 18kg Hisense Toploader from Makro Cape Gate, the machine is still under warranty. It had 3 repairs already which started Jan 2021. A motor and gearbox was replaced. Machine is still faulty, clothing soaking wet after spin, and has a burning smell. I was told by Makro that after 3 repairs if still faulty it will be replaced, just to find out it was ALL A LIE...Technicians came out again 4th time. We highlighted our plea, just to be told they cant do anything, Hisense need to authorize it. They submitted a report, no fault found, its working intermittently. The machine is still faulty, clothing soaking wet after spin, and has a burning smell. I called HISENSE SA, left several messages for SERVICE SUPERVISOR ***NOR LOFF to contact me only to find out today she never got my calls after speaking to Leroy Febana Service Supervisor at H/O.. I also called Hisense H/O in Bedfordview , Amanda - I never reveived any return call from anyone. Our machine is still faulty and everyone is TURNING A DEAF EAR. THE MOST DISGUSTING, DISAPPOINTING, AND FRUSTRATING SERVICE AND EXPERIENCE EVER RECEIVED...