lG
lauren G

1 reviews | Active since Nov 2015

03 Nov 2016, 20:52

The cell phone brand FROM HELL

<p>To find a way to repair my battery was hell. It took me 5 million attempts before I found a service center in Cape Town. I pitched up there and was told I needed a new battery for R408 to which I have never received a receipt. I paid a fortunate for my phone.</p> <p>Anyway I was told that I had to pay in advance for the battery , so I went to an internet cafe. I then returned and explained I was unable to pay in advance as my OTP pin number from FNB is on my phone that they fixing. I need my pin to be able to make online payments.</p> <p>The "manager" got very cross with me and couldn't understand what I was saying. He was arguing that I need to go pay cash into the ATM. I explained to him I pay via internet banking and he had no clue what I was talking about.</p> <p>Eventually he said I could use the PC there, FIRSTLY HE STOOD RIGHT ON TOP OF ME WHILE I WAS DOING MY ONLINE BANKING, I told him to please walk away and give me space, he then told me the phone wasn't ready , eventually he gave me my phone back and I got the OTP and paid.</p> <p>It was a HUGE problem , on the staff computer I saw downloaded and COPIED MOVIES WHICH IS ******* AND I ALSO SAW ....wait for it ....a folder saying "****" in big.</p> <p>I refused to go back and left my box there. I eventually complained to the regional manager who told me that my box would get returned to me as I gave my address and that my receipt would get given to me...I AM STILL WAITING.</p> <p>I am so unhappy with my phone I want to throw it in the bin, I have no receipt and the HI SENSE BRAND IS DISGUSTING.....DISGUSTING HOW CAN PEOPLE HAVE **** AND ******* DOWNLOADED MOVIES ON A PC FOR CUSTOMERS ....THAT IS SICK....HOW SICK ARE THESE PEOPLE?</p> <p>I refuse to allow any of my friends or family or anybody to EVER GO NEAR THE HISENSE BRAND FOR ANYTHING EVER AGAIN .........SICK SICK SICK SICK SICK DISORGANISED DISGUSTING BAD QUALITY OVERPRICED STUFF.</p>

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Replies (1)
Hisense
Hisense's reply09 Nov 2017, 11:09
Official

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