EA
Enaisia A
1 reviews | Active since Jul 2013
10 May 2023, 15:03
Terrible Service
Hisense has the worst customer service. Just pray your products dont break otherwise you're in trouble. My Fridge broke after 6 months. On a 4 year warranty, I called them to come fix it. They were not able to fix it and said they would refund me... 2 weeks later, still nothing. They keep you on hold until your airtime gets finished when you call.
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Replies (2)
Hisense's replyOfficial
11 May 2023, 16:24Good day Enaisia Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number or job card ref number. This will allow us to follow up with our Service Department and assist you promptly. Kind regardsHisense SA
Hisense's reply11 May 2023, 16:24
Official
Good day Enaisia Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number or job card ref number. This will allow us to follow up with our Service Department and assist you promptly. Kind regardsHisense SA
EA
Enaisia A's updateReviewer Update
15 May 2023, 09:24Still waiting after calling your call centre everyday
approval number: **************
approval number: **************
EA
Enaisia A's update15 May 2023, 09:24
Reviewer Update
Still waiting after calling your call centre everyday
approval number: **************
approval number: **************