JR
Jackie R
1 reviews | Active since Nov 2019
23 Mar 2023, 16:32
Terrible returns service.
Terrible returns service. My TV broke within its warranty, i received a credit note for a replacement, but i am still waiting for the tv!! Received the Credit Note in November. 5 months later and I'm still waiting for my tv.
Helpful (0)
Replies (5)0
Replies (5)
Hisense's replyOfficial
28 Mar 2023, 16:27Good day Jackie
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the credit number. This will allow us to follow up with our Returns Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the credit number. This will allow us to follow up with our Returns Department and assist you promptly.
Kind regardsHisense SA
Hisense's reply28 Mar 2023, 16:27
Official
Good day Jackie
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the credit number. This will allow us to follow up with our Returns Department and assist you promptly.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the credit number. This will allow us to follow up with our Returns Department and assist you promptly.
Kind regardsHisense SA
JR
Jackie R's updateReviewer Update
28 Mar 2023, 18:36Thank You for trying to help..
My credit note/job number is ***
My credit note/job number is ***
JR
Jackie R's update28 Mar 2023, 18:36
Reviewer Update
Thank You for trying to help..
My credit note/job number is ***
My credit note/job number is ***
JR
Jackie R's updateReviewer Update
28 Mar 2023, 18:37Thank You for trying to help..
My credit note/job number is ***
My credit note/job number is ***
JR
Jackie R's update28 Mar 2023, 18:37
Reviewer Update
Thank You for trying to help..
My credit note/job number is ***
My credit note/job number is ***
Hisense's replyOfficial
30 Mar 2023, 12:29Good day Jackie
Thank you for reaching out to Hisense SA. After receiving the credit note, did you go to the store to get an exchange.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. After receiving the credit note, did you go to the store to get an exchange.
Kind regardsHisense SA
Hisense's reply30 Mar 2023, 12:29
Official
Good day Jackie
Thank you for reaching out to Hisense SA. After receiving the credit note, did you go to the store to get an exchange.
Kind regardsHisense SA
Thank you for reaching out to Hisense SA. After receiving the credit note, did you go to the store to get an exchange.
Kind regardsHisense SA
JR
Jackie R's updateReviewer Update
30 Mar 2023, 12:38The store said i must deal with hisense. I bought it from Loot online.
JR
Jackie R's update30 Mar 2023, 12:38
Reviewer Update
The store said i must deal with hisense. I bought it from Loot online.