Terrible repair centre & credit issue

<p>I bought a Hisense LEDN48K300U last year, but shortly after it was installed it just suddenly went dead. It was return to the supplier where it wat bought, Rectron Bloemfontein and they sent it to one of your repair centres, Electracorp in Bloemfontein. They took over a month to get the TV repaired but I got it back eventually. In the process of the send away the remote got lost and I ordered a new one from Electracorp. When I received the TV it was switching on again, but there was still an issue with the display, it now showed horizontal stripes when switching between inputs or when shutting down and it also had a streak that blurred sometimes while playing. I also received the remote in the meantime and it did not work at all. I contacted Electracorp directly and told them what the problems was and they asked me to return the TV to Rectron so that they can get the TV back to properly repair. The TV was sent to Rectron again and they delivered it to Electracorp, the new remote also. They came back after a few days with news that the panel was faulty and that there was no stock available and that the TV must be replaced. Rectron helped me with a replacement model and I am happy to report that it is still working fine, BUT my problem is with Electracorp. I requested a refund on the remote, but the are refusing to refund me. My case: If the TV was properly repaired the first time then the remote would probably have worked and everything would've been fine, but they didn't. So now I bought a brand new remote for an TV that could not be repaired and was replaced with a different model with it's own, different remote. The remote was also returned to them with the TV and I now have nothing to show for what I paid for. Also I had to pay courier fees twice to Bloemfontein and back to Upington, also because they did not do a proper job in the first place. Is this fair towards me the customer ? I don't think so ! I would like you to do something about this, seeing that this company is representing you and is throwing your name away with their behaviour. I would really like to be reimbursed in some way for all the costs that I had to get this warranty issue sorted out and for the remote that I bought unecessary. Please advise asap ?!</p>