Terrible quality oven and even worse customer care and aftersales

Do not buy a Hisense gas oven

First Hisense oven we purchased from Game was not heating correctly and a Hisense agent was sent out to inspect. The oven elwas replaced with a new unit. The gas disconnection and reinstallation was for our own account..

We were advised that the new oven would carry a 2 year warranty. I received this information in writing from the Game sales person.

The 2nd Hisense oven was not great as it cooks very unevenly but it lasted around a year and a half before the hinges made a loud bang when I opened the oven to check my food.

Hisense refuses to honor the warranty on the new oven.

I escalated the issue and was advised they would come back to me in 24 to 48 hours......days later and they still have not responded.

That's 2 broken 900mm gas ovens in less than 2 years.....I use the oven very rarely as I mostly cook on the gas stove or using other appliances.

Terrible quality even worse after care service.