Terrible product & Service

I bought a Hisense 4K 75inch Smart TV from Makro in March 2022 for R17 000 with my very hard earned bonus. I was told 4K 4year full product warranty. Wonderful High Quality product - you don't get better. Not mentioning that it is actually 3 year warranty and you must register for the 4th year. Wonderful High Quality product - bull dust!!!!! because 1 year 3months later while watching TV it went completely black - no picture no sound. Repair services collected the TV and we've received it back 15 days later. Now 1 year 10months later the same problem. The TV was working very fine in the morning, switched off and about 2-3hrs later when we switch it on the same problem. No picture no sound. For the amount I paid for this TV and songs of praise I would expect it to last more than a year and few months. Highly upset & frustrated I phoned Hisense - 1st lady did not give me a service ref no so I phoned back to get a reference no. 2nd lady put the phone down in my ear and 3rd one raised her voice at me and still had the audacity to transfer me to rate her service. Now I'm stuck with a TV that breaks every other year and few months. I went on pension and definitely cannot afford to buy any TV now.

I should've stick to Samsung. We bought a plasma (heavy as hell) 15 years ago and it is still going strong. Never ever gave us any problems.

So people please think very hard before buying a Hisense TV.