EK
Elaine K

1 reviews | Active since Oct 2025

11 Mar 2026, 16:11

Takealot and hisense problems

Purchase a Hisense through takealot the machine came with dents and scratched now that i want to return i can't because it's not part of a manufacturer warranty. Please stop doing business with takealot they make the name hisense bad.

0
Replies (6)
Hisense
Hisense's reply12 Mar 2026, 08:17
Official
Hi Elaine,
Kindly provide us with you reference number so we may review your case. 
Regards,
MM.

Best regards,

EK
Elaine K's update12 Mar 2026, 09:48
Reviewer Update
There's no reference nr only a order number as i cannot submit a return on takealot site.  Order number ***
Hisense
Hisense's reply12 Mar 2026, 11:25
Official
Hi Elaine,
Please send an email to our care team at *** with your query and an attachment of your invoice, our care team will review and assist you further.
Regards,
MM.

Best regards,

EK
Elaine K's update12 Mar 2026, 12:08
Reviewer Update
Thank you i did sent a email 
EK
Elaine K's update12 Mar 2026, 12:10
Reviewer Update
Thank you for making contact with us.

 

Kindly note we have received your request and your email ticket reference number is ***

 

 

Thank you for your patience.

 

Yours Sincerely,

Hisense Customer Care Team
Hisense
Hisense's reply12 Mar 2026, 12:51
Official
Thank you Elaine, our care team will review and reach out to you. 
Regards,
MM.

Best regards,