Surprisingly Great Service

<p>I bought a Hisense U988 in March 2015. It worked fine until it started giving me problems in about October. It was not charging. Or would only charge using certain chargers. I took it back to Hi-Fi Fourways where I bought and they sent it back to Hisense for repairs . It was back in the promised 7 days. Everything was fine till about April 2016 when the problem recurred again. By then the warranty had expired . Three days ago the phone stopped charging completely regardless of charger used. Today I decided to just drive to their Customer Service Centre in Woodmead, Johannesburg to get them to check what could be wrong. To my surprise they took it in , after 12 minutes , they had fixed the problem and my phone was working again. I am still in shock at the great service I got. Wish they would do the same for all the other customers that are not happy with their products. </p> <p> </p>