STOP BUYING HISENSE PRODUCTS!!!

People should honestly stop buying buying HISENSE appliances! I’ve had a really terrible experience. I woke up on the 20th of September 2024 and my TV was not switching on. Did all that you would normally do to check what the problem is, eventually on the same day logged a return with @Takealot since I bought the TV from, only to find out that Takealot has suppliers they don’t source products on their own, I asked them to provide me with proof that their suppliers is licensed to sell Hisense products and they said to me they can’t disclose that to me due to the privacy issues, immediately I suspect that something is wrong and they don’t want to tell me, they then told me that this particular supplier also sells on the Hisense marketplace, they took my TV and supposedly sent it to their supplier and apparently the supplier logged a repair with “Hisense”. 61 days after my TV is still not returned to me and the supplier claims that Hisense is awaiting a replacement part, mind you my preferred outcome was a refund and not a repair or a replacement. Can Hisense actually confirm the validity of this supplier and also verify that the device in question was indeed procured from them and instruct their supplier to refund me I am entitled to that as a consumer if I’m not happy with the the overall product, which I’m not! I am not happy at all