1 reviews | Active since May 2013
STAY AWAY FROM HISENSE PRODUCTS IF YOU WANT PEACE!!
STAY AWAY FROM HISENSE HOME PRODUCTS IF YOU WANT PEACE !!
I bought a Hisense fridge a year ago at Game and immigrated it started having problems but since i was not informed a sale item also comes with full warranty , i went on and bought the second Hisense fridge with fear my food will get spoilts
The fridge have abnormal sounds and has uncontrollable temperature on the top side and at time it will freeze and at times just stay warm on top. The bottom has uncontrollable ice accumulating and as a result makes the shelves difficult to open.
Teleaudio electronics was assigned to assist me. It was difficult for the Technician to estimate the date and time he will come to me, I had to stay away from work the whole day waiting for him.
When called he did not want to physically view the fridge and told me ididnt buy a frost free fridge that is why it is making all these noises and sounds and build up ice. I insisted he come view the fridge and when he came he said nothing wrong with the fridge.
I have sent him a number of video recordings of the fridge making noise and asked him if he found these noises normal? Sent pictures of builtup ice even if there is nothing on the bottom and temperature is at 4 he will still ignore me.
Its over 3 weeks now since he came and promised to come back with a new regulator but i get not feedback when i followup. I did raise that my technician be changed aince he didnt want to come from the first place but late gave him a benefit of the doubt and i guess i was right i shouldnt have continued with him.
I have a Hisense washing machine microwave tv radio and i have never experienced any faults for over 5 years and i had to go buy another fridge 8 months later just to keep my food safe.
I am a bachelor living in a bachelor apartment with 2 fridges with one used as a chiller and the other as a fridge which makes no sense and makes terrible noises when i try to get a rest
I never thought i would end up with Hellopeter to resolve issues with a trusted brand like Hisense.
Technician
The agent came with a paper with different types of noises a fridge makes,i could not find the exact sound and made him to listen to the videos. He agreed to listen and mentioned he will go back and tell headoffice.
I am left with no choice but to sell the fridge and find another brand,i have tried and failed to get proper diagnosis with Hisense.
The agent came with a paper with different types of noises a fridge makes,i could not find the exact sound and made him to listen to the videos. He agreed to listen and mentioned he will go back and tell headoffice.
I am left with no choice but to sell the fridge and find another brand,i have tried and failed to get proper diagnosis with Hisense.
