So disappointed with Hisence quality and backup

Non-existent backup service Attitude is apathetic to say the least. Fridge 4 months old and not working - Hisense - if you read this would you please contact the technicians who are always 'going to call you right back to arrange to attend to the problem' And then call my husband to tell him that you have done so. His number ********** or ********** 864 .