JM
Juliet M
1 reviews | Active since Feb 2021
05 May 2021, 13:14
Smart TV issues
I purchased my Smart TV in August 2018 and it has needed repairs now three times. I got it back two weeks ago and now it’s broken again with the same issue of the screen. Will this be my life where I only enjoy the leisure of it for just 2 weeks a month then the other two weeks it’s in for repairs?! What happens when my 4 year warranty ends next year. I’m very frustrated now.
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Hisense's replyOfficial
06 May 2021, 09:42Dear Juliet,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881635.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881635.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Best regards,
Hisense's reply06 May 2021, 09:42
Official
Dear Juliet,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881635.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 881635.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Best regards,