LV
Louis V
1 reviews | Active since Jun 2012
27 Jun 2024, 11:53
Showmax not working on Hisense
Bought a 55" TV a while ago. Came with Showmax preinstalled. Showmax updated their app. I cannot watch Showmax, and cannot uninstall or update a preinstalled app. Called customer support, was promised a return call, nothing happened.
Helpful (0)
Replies (2)0
Replies (2)
Hisense's replyOfficial
27 Jun 2024, 12:56 Hi Louis,
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint ***
Best regards,
TPN
HISENSE Customer Service Team
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint ***
Best regards,
TPN
HISENSE Customer Service Team
Hisense's reply27 Jun 2024, 12:56
Official
Hi Louis,
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint ***
Best regards,
TPN
HISENSE Customer Service Team
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint ***
Best regards,
TPN
HISENSE Customer Service Team
Hisense's replyOfficial
27 Jun 2024, 16:49Hi Louis,
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint reference: :53 | ***
Best regards,
TPN
HISENSE Customer Service Team
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint reference: :53 | ***
Best regards,
TPN
HISENSE Customer Service Team
Hisense's reply27 Jun 2024, 16:49
Official
Hi Louis,
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint reference: :53 | ***
Best regards,
TPN
HISENSE Customer Service Team
Thank you for bringing the issues with your HISENSE product to our attention. We apologize for the inconvenience caused and understand your frustration. Your complaint is under investigation, and we're working to resolve it swiftly. Your patience is appreciated, and we'll keep you updated on the progress.
Complaint reference: :53 | ***
Best regards,
TPN
HISENSE Customer Service Team