1 reviews | Active since Oct 2011

02 Jun 2016, 07:17

Shocking Service

<p>I called Hisense Service Department for Tv's and spoke to a gentleman - I think J Nero- gave him all the details he required - he advised me that I qualified for an on site repair no charge he sent me a service order form which I completed and was given a service number of ***2 . I was eventually called by some rude person from Mikectrolight Appliances who was so rude and unhelpful and demanded I pay R450.00 call out fee and the repairs - he couldnt even advise what the repairs would cost - I told him I would not pay for the callout as Hisense told me that I didnt need to. I am now sitting with a Hisense TV that is 2 ½ years old and will not switch on. Disgusting service from Hisense - I will not buy any appliance bearing their name again. As for this Mikectrolight Appliances - also disgusting service.</p>

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Replies (1)
Hisense
Hisense's reply09 Nov 2017, 12:54
Official

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