R
Rienie
1 reviews | Active since May 2023
16 May 2023, 16:24
Service is good
Service is good. Only problem is the fact that i bought a new stve and the front door glass burst in pieces while iam prepairing food. For a new stove i would have think that the glass will be under warranty. Big was my surprise that its not covered and i had to buy a new glass. I really think that this should be part of the warranty as this is an item thats not supposed to burst so easily.
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Hisense's replyOfficial
17 May 2023, 10:29Good day Rienie
Thank you for providing us with your feedback, we greatly appreciate you taking time to give us a positive review & recommending where you think we can improve at with regards to our service. We have noted & escalated your recommendation concerning warranty not covering the glass, we will look into it. Thank you for choosing Hisense.
Kind regardsHisense SA
Thank you for providing us with your feedback, we greatly appreciate you taking time to give us a positive review & recommending where you think we can improve at with regards to our service. We have noted & escalated your recommendation concerning warranty not covering the glass, we will look into it. Thank you for choosing Hisense.
Kind regardsHisense SA
Hisense's reply17 May 2023, 10:29
Official
Good day Rienie
Thank you for providing us with your feedback, we greatly appreciate you taking time to give us a positive review & recommending where you think we can improve at with regards to our service. We have noted & escalated your recommendation concerning warranty not covering the glass, we will look into it. Thank you for choosing Hisense.
Kind regardsHisense SA
Thank you for providing us with your feedback, we greatly appreciate you taking time to give us a positive review & recommending where you think we can improve at with regards to our service. We have noted & escalated your recommendation concerning warranty not covering the glass, we will look into it. Thank you for choosing Hisense.
Kind regardsHisense SA