Service from Welcome

I wrote a review a few weeks back ragrding my hisense TV remote. In the review I was beyond livid with the service from hisense and aek spares. Don't get me wrong, I still am extremely disappointed with the service. That being said. I after many calls spoke to a gentleman called Welcome at Hisense. He was exactly what service should be. Answered tried to help phoned back when he said he would phoned the aek place and kept me up to date with their delivery. This review is for him to thank him for his excellent service. First request sent the 15th of November and I received my remote today. Thank you Welcome. I appreciate it. You where awesome.