1 reviews | Active since May 2021
**** service from HISENSE
Most pathetic service, have my 58 inch tv for just more than a year, and tv doesnt want to go on. I then booked it in for repairs, after more than a month later my issue still unresolved, they claming i have coackroaches inside the unit, they then sent me pictures but the pics have no picture of my tvs barcode or serial number, i then sent complain to complaints department, they only rep**** more than 2 weeks later on my email, the pictures they sent me doesnt do any justice as to show its my tv, i am a qualified pest control officer and i know about these things, i have no ****roaches in my house, i even got a pest control company to do an inspection amd theyve issued me with a certificate, hisense service is pathetic, there selling tool is there 4 year warranty, bt to me it looks like they jist looking for a reason not to fix my tv. All i asked of them is to send out the technician and have him open the tv infront of bt they couldnt that...there service pathetic....bunch off assholes working there and they taking the technician asseasment and go with what they say....i will never recommend anyone to buy a hisense product....most **** service ever
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 884677.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Best regards,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 884677.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Best regards,
