1 reviews | Active since Dec 2016

02 May 2023, 13:37

RUSTING DISHWASHER RACKS !!!!!

Hisense dishwasher will rust and apparently I have to purchase a new rack because rusting appliance with in 2 year warranty isn't covered... so warning they will expect you to keep purchasing components (R2100 for both racks) for their faulty and inferior manufactured products but its a health hazard with rust !!!!! The only response I get from anyone at Hisense is that it's not covered by the warranty. This is a factory fault every single joint on the rack is rusting, logically this is a quality issue or is that just a normal with all dishwashers that they are meant to rust? Ticket: ***

0
Replies (8)
Hisense
Hisense's reply04 May 2023, 08:59
Official
Good day ****fa
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly advise which model is your dishwasher.
Kind regardsHisense SA
Hisense
Hisense's reply04 May 2023, 08:59
Official
Good day ****fa
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly advise which model is your dishwasher.
Kind regardsHisense SA
's update04 May 2023, 09:15
Reviewer Update
Good Day

Hisense H13DESS | 13 Place Dishwasher

Hisense
Hisense's reply04 May 2023, 12:08
Official
Good day ****fa
Thank you for providing us with the model number, we have responded to your email.
Kind regardsHisense SA 
Hisense
Hisense's reply04 May 2023, 12:08
Official
Good day ****fa
Thank you for providing us with the model number, we have responded to your email.
Kind regardsHisense SA 
's update09 May 2023, 12:50
Reviewer Update
Good Day

I've sent everything through via email and haven't had a response yet.

Hisense
Hisense's reply09 May 2023, 13:02
Official
Good day  ****fa
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, we will follow up on your ticket number.
Kind regardsHisense SA
's update09 May 2023, 13:55
Reviewer Update

Thank you I received a response with a job number.