MX
Melissa X
1 reviews | Active since Apr 2021
07 Apr 2021, 16:32
********** by Hisense
I bought a HISENSE fridge at HIFI CORPORATION on the 22nd of June 2020 it worked for 3 months, was regassed and stopped working a month later, guys sent by HISENSE came again they seem to not know what the real problem was, left n said they were gonna come back, whole fridge stopped working, I reported, guys sent again came looked at the frigde n said gas is finish n they left saying they will call me, it's nw almost 9.months without a fridge. Hisense is playing duck n dive, their call center not helping me either,so disappointed with Hisense
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Replies (1)Hisense's replyOfficial
08 Apr 2021, 09:51Dear Melissa,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 863010.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 863010.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Hisense's reply08 Apr 2021, 09:51
Official
Dear Melissa,
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 863010.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 863010.
One of our Customer Care Agents will be in contact with you shortly.
Kind Regards
Hisense Customer Care
email: ***
