1 reviews | Active since Jun 2017

27 Mar 2026, 17:23

Repair team no call back

Really bad service. Two weeks for a call from the repair team. Hisense is bad as a company. They can't reach me but I receive sms's but repair team dont have my number. How is this possible.

0
Replies (10)
Hisense
Hisense's reply28 Mar 2026, 11:14
Official
Hi Graham,
Our technicians have attempted to contact you without success. We have requested that they try reaching you again during working days.Regards,
MM.

Best regards,

's update28 Mar 2026, 11:19
Reviewer Update
No that is a lie. Show me proof. Why would I not answer if I'm waiting for my washing machine to be repaired. They can call even today
Hisense
Hisense's reply28 Mar 2026, 12:52
Official
Our technicians do not work on weekends; they will contact you during working days. 
Regards,
MM.

Best regards,

's update28 Mar 2026, 13:07
Reviewer Update
You guys are really pathetic for this type of after sales service
Hisense
Hisense's reply28 Mar 2026, 15:07
Official
We apologise for the inconvenience caused, we will ensure you are contacted no later than Monday.
Regards,
MM.

Best regards,

's update31 Mar 2026, 11:09
Reviewer Update
it is TUESDAY. Monday has come and gone and still waiting for the call.
Hisense
Hisense's reply01 Apr 2026, 09:11
Official
 Hi Graham,
We will follow up on your behalf and revert back to you.
Regards,
MM. 

Best regards,

Hisense
Hisense's reply01 Apr 2026, 09:13
Official
 Hi Graham,
We will follow up on your behalf and revert back to you.
Regards,
MM. 

Best regards,

Hisense
Hisense's reply01 Apr 2026, 09:24
Official
Hi Graham,
We will follow up for you and revert back.
Regards,
MM.

Best regards,

Hisense
Hisense's reply04 Apr 2026, 10:30
Official
 Hi Graham, We believe our technicians have reached out to you, and you informed them that you would call back when you're ready for repairs. Kind regards,
 HP Team 

Best regards,