Received a damaged dishwasher and I'm ignored.

On the 1st of December we received a damaged dishwasher from Incredible. A couple of minutes after it was delivered I unboxed it and only to find that the dishwasher was damaged, it had multiple dents and the door was visibly misaligned.

I immediately called the delivery guys and asked them to come take their dishwasher as it was damaged, as I knew they weren't far. I was told that I'd have to call the head office directly and not them. That was the begining of the worst service I've ever received. After multiple calls and having been sent from one department to another, sending photos as proof that it was damaged, the dishwasher is still at my home, and no one was sent to come inspect it, no refund, no replacement, and no communication, nothing! Every time I call I'm told that it is in progress, 17 days later and we are still waiting.

And it is clear that the dishwasher was damaged from their warehouse and they packaged it knowingly. It could not have been damaged in transit because the box had foam cushions still intact. I was ****med.