Rather Pay alittle extra for better quality and service

The worst customer after sales assistance and products I have ever exprienced, in 2017 I purchased a uhd smart television, after two years the screen stopped working, it took me 6months to get a technician from hisense to repair it and after a month I got my television back however two months later the screen gave up again and from the 20th of December 2021 up until now I have been tring to get ahold of some service to pick up their broken appliance, I have called more then 4 times and sent an email with no luck.,the last time I called held on for 20 minutes before they cut me off as they could not get a hold of a technician. This is my email after that call.

Good day I am utterly disgusted by the quality and workmanship,aswell as the way hisense deals with its paying customers with regards to assistance and repairs. After receiving my television which took 6 months of battling to get it repaired the first time only to then have it do the same thing 2 months later,It's now been 3 weeks after reporting the problem and no one has bothered to get back to me, I have called more then 3 times and the last person cut me off after holding for more then 20 minutes to contact the technician, this is unacceptable as I paid for a working appliance and not an ornament in my home. I have opened the track app and says it was reported on the 20th of December up until now I have had no feed back from anyone. I am going to hello peter you guys and going forth stay away from hisense and it's products and will be advising family and friends to do the same. If I do not hear from you guys after I will consider getting legal backing to deal with it.

In the past year your television has been out of order for approximately more then 7months I did not pay for something that is not going to work.

After this email I was contacted only for the job number via that mail that was 3 days ago then nothing.