UG
Uzair G

1 reviews | Active since Jul 2021

18 Apr 2023, 04:17

Putrid service

The worst appliance I have ever bought. My dishwasher is still under warranty. I have reported it almost everyday since November22 and all I get is excuses. I am still waiting for a hisense technician to fix my machine but all they do is say I'm going to call you back. Do not buy hisense. Zanele and Tumi from hisense service center are the most *********** workers I've ever come across. My reference *** is recognized as completed by hisense but it was never completed. I'm still waiting for a technician to find the fault. My machine is not even a year old. This week I'm dropping the machine off at their Bedford head office. They can have it back and my lawyers will deal with the matter. I'm tired of being made a idiot.

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Replies (1)
Hisense
Hisense's reply20 Apr 2023, 10:54
Official
Good day Uzair
Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused, kindly be advised that we have assigned a Technician to attend to your query. The technician will contact you to arrange an appointment.
Kind regardsHisense SA