Poor workmanship or bad quality of goods

In June 2022 I contacted Ok Furniture as this is the store that I bought my hisense washing machine from and the machine was just about 2 years old, I waites for more than a month before getting the hisense techs out to come and fix the machine, eventually after making a big fuss the techs arrived her at about 5 O clock, they looked at the problem and found that the belt was broken and replaced it, about a wekk ago I heard the same noise that the machine made before it was fixed and I sent an email to OK Bazaars again advising them of the problem and eventually someone called me, but there feedback was that the machines guarantee had expired, but how is it possible that the machine was fixed not even 6 months ago and the same problem occured, is it poor workmanship from hisense techs or are they selling **** to their customers how does a machine break within 2 years if it's not even being used as much and then I remembered that there warranty period had changed and looked for info on their website which could confirm this and found that their warranty period is actually 3 yrs and not two, but how does the sellers of hisense not know this.now I am expected to complete forms but it's going to cost me to print the forms at an internet cafe, complete it and scan it to hisense, why is this going to be costing me time and money to sort out but the fact is that their machines are useless as it breaks within two years or as mentioned before, poor workmanship from the techs that has been here. If this matter is not resolved I will be forced to take further steps with hisense for awlling ******* to their customers. I will go to the consumer protection agency and expose them and take the matter to all social media sights and the the better business burea, ombudsman, etc.I hope thst I will get the required result from this business..a very unhappy customer