Poor service at hisense

<p>I need an urgent action to be taken.i bought a hisense infinity smart phone at Markham on August 2016.after 3days of purchase my phone started freezing and cuttin screen.i took it back to the store and they booked it for repeir.they promised that my phone will be back after 2 weeks but they didnt bring it back.they brought it back after 2 months without repairing it.so I need a new phone as soon as possible because they failed to repair it.i dont have a phone now.they keep on avoidin me when I call them.</p>