Poor service and quality of products from Hisense.

Not impressed with Hisense at all. We moved into our first home and had to buy all of our appliances and furniture. After many store visits comparing different appliances and watching reviews on which brand we prefer, we decided on Hisense as we wanted all of our appliances to be one brand. We went to Hirchs Springfield and bought a Hisense washing maching, microwave, tv and soundbar from them. 3 months later, and our washing machine started flashing an error code. We do not use the washing machine daily as it is just the two of us which added to my frustration as it is still a BRAND NEW appliance. We went in to the Springfield store and the guy said he will log the complaint but can only do so after the weekend. Tuesday came, and a guy from Hisense came out and confirmed that the door sensor was faulty. He then placed an order for a new door sensor, a week later, the following Tuesday, the door sensor finally arrived and they came to fit it. Upon installation, he told us that it is still flashing the error code, and that it doesn’t seem to be the door sensor, but now seems like it is the PC board and so the process of ordering and waiting begins AGAIN! It’s now been 4 days since the order has been placed for the new PC board and 2 weeks since the washing machine first started flashing an error code. Heavily frustrated as our washing is piling up, the service from Hisense and Hirchs is poor and it is costing me unnecessary money to get my washing done. To say I am unimpressed by the outcome of this situation would be putting it lightly.