KC
Kholofelo C

1 reviews | Active since Dec 2020

13 Dec 2024, 19:33

Poor Service

I have a 75" interactive display that's been giving me issues, each time there's a fault I ask for the unit to be credited. However Hisense always ignores my request and they keep repairing the screen which is clearly problematic, they don't care about their customers. A R40K screen shouldn't be giving me issues in the first place, I have 2 Hisense phones which are both under 6 months that are faulty. The treatment is horrible and all I ask is that they pass a credit on the screen so we can all move forward.

0
Replies (2)
KC
Kholofelo C's update14 Dec 2024, 13:55
Reviewer Update
I don't want delivery, I asked for the unit to be credited because the screen has been giving me issues for a long time.
KC
Kholofelo C's update18 Dec 2024, 11:29
Reviewer Update
I didn't ask for the unit to be repaired, you guys said the exact same thing the last time. You must think I am stupid. I don't want to keep sending a R40k screen for repair only to be ignored and treated like an idiot, you knew I wanted a credit before the screen was repaired but because you are used to treating people like they are retards you do whatever you want, and we must just accept it. NOT THIS TIME, I WANT THE UNIT CREDITED BY CLOSE OF BUSINESS TODAY!!!!!!!!!!!!!!!!!