POOR SERVICE

GOOD DAY

Kindly assist with this query, the technician tried to call me on Saturday and couldn’t reach me I then return the call after seeing miss calls managed to reach him. He then advised me to send him WhatsApp as he already passed my area however he will make sure to send WhatsApp message when he comes this side Monday. We both agreed that should he not reach me on phone since I have been having network issues He will send WhatsApp or a Please call me message however he failed to do so. Contacted the technician today we had a serious fight over the phone he told me he phoned me however I did not get any miss call nor message nor WhatsApp as per our previous conversation. He started blaming me and telling me how he has many jobs and he did not send WhatsApp due to that. And he phoned the wrong number as he did not recall our Saturday telephone conversation. Why agree to send message or please call me if he knew he did not note the information? Who’s problem it is that he spoke to me and forgot the contents of our telephone call? Kindly send a competent technician to assist I had to throw away food and I am now struggling. I phoned hisense several times and its weeks now been told the teamleader will call me no one phoned, i phoned today i was told mike will call me the very same technician that was rude and ***********.