Poor service

Hisense can I please have a refund on my fridge

1. I bought a double door fridge on the 1 May 2021

2. In October it started giving me problems

3 water and ice dispenser was not working

4. Technician came in October it worked for a month then the same thing happened.

5. I reported the matter again in December

6. On the 22nd December a technician phoned wanting directions to my place but did not come

7. January did a follow up was told the technician was fired in December

8. Then Neren came around the 28th January it worked for a week

9. I phoned him (Neren) telling him that the was us fine but no ice again , after u came the fridge is making banging noise.

10. He said I must make a video for him, I sent it to him the following day which was a weekend

11. Phoned him to get a follow up cause now he is not getting back to me

12. Now he us ignoring my calls

13. Tuesday I Logged another call no one has came till today

14. I want my money and someone to come and get this fridge I want it anymore and please don't tell me to send u my login details I have emailed them last week to you so as the video withe the banging noise so as the receipt, I am so ****ed of after 2 hours I have to wake up and switch the fridge of because of the noise

Please refund my money so that I can buy another brand