POOR Service

VERY VERY VETY BAD SERVICE....

We bought a Hisense Tv from HiFi Corp on the 06/05/2022.

Tv was working good, then it started to switch off by it self, we informed HiFi Corp about this issue, they picked up the tv for REPAIRS on the 19/06/2022. (TV NOT EVAN TWO MONTHS WITH US)

They said it will take 10 working days. NO FEED BACK

I phoned about 8 working days latter, and they had no feed back yet.

I yet again phoned on the 06/07/2022 (13 working days later) and requested a new tv as they said they are still waiting for new spare parts for a tv with technical issues.

Yes again no calls back to inform how long it will take.

07/07/2022 I phoned again. The tv have been repaired magically cuz when I phoned 15:42 on the 06/07 they were waiting for parts but on the 07/07 15:07 the parts arrived on the 06/07 and it was repaired the day before after telling me we will receive a new tv.

I phoned HiFi Corp again and they said "oh they phoned and said we can collect it this morning.. but yet again no calls were received" cuz why will I be phoning the afternoon if they told me we can collect that same morning.

Lies... Im telling you lies and lies. Someone not doing their job right.

What a pity I have to phone and do their job for them by following up this whole time.