VG
Veronica G

1 reviews | Active since Oct 2014

02 Jan 2026, 12:55

Poor service

I am very disappointed with Hisense’s after-sales service. The technician claims that everything is “okay”, but that is his opinion, not mine. He did not even switch the stove on to properly test it. I cannot accept a conclusion that is based only on his word when no proper checks were done.

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Replies (3)
VG
Veronica G's update03 Jan 2026, 06:01
Reviewer Update
That is exactly my problem. You want to review the case
but in the meantime I battle with a stove that when I use tthe oven the knobs for the stove get so hot that you cant touch it with your bare hands. When I asked customer service if they could only send an other technician, I was told this should be reviewed first.
VG
Veronica G's update05 Jan 2026, 10:46
Reviewer Update
***
VG
Veronica G's update06 Jan 2026, 14:23
Reviewer Update
Thanks