1 reviews | Active since Aug 2010
Poor quality product
I purchased a HISENSE TV through ebucks in August 2020. On the 28 Jan 2021 I had to take the TV in as it was defective. (5months of having the TV)! it was repaired and i picked up the TV in February. In May (not even 3 months after the repair) the TV was faulty again and I had to take it in for repairs yet again. Clearly the TV is faulty and inferior yet I was never given the option of a replacement. Hirsch's informed me that because the TV was bought by ebucks in Jan 2020, the standard warranty to replace is void.
I have been in contact with ebucks and sent numerous messages only to be told that they are waiting for the supplier to give them feedback.
The service is not only terrible, I would not recommend purchasing via ebucks. The Hisense was the first purchase of this brand, and I will definitely not be purchasing this brand again.
