Poor quality product

<p>My partner bought me an H1 cell on the 19th January 2016 as a birthday present at totalsports. The phone would freeze and we thought it was a network problem. In the middle of May it would not switch on. Took it back to store and they send it for repairs. Was called last week Monday to come collect phone. Collected it Wednesday got home it said emergency calls only. Tried to insert sim properly and the phone went to factory settings. Went back to totalsports Thursday only to be told to come back later as they wanted to charge the phone. Told them that i had charged it the whole night. Came back later and was given back the phone. They told me that a new mother board had been replaced that is the reason it was on factory mode. So it had finished rebooting and it was now fine. In the evening the phone switched its self off and went back to the factory mode. Phone has been dead since Thursday. Am really not happy with the service at all. Am unemployed and cannot afford to go back to store for same problem.</p> <p> Product Desc:HS U602 16GB</p> <p>Product ID:***</p> <p>IMEI:***</p>