Poor Quality of Hisense Fridge

I purchased a Hisense fridge from Makro. Within a space of just over six months the computer board on the fridge no longer operated. I had to make a number of calls and visits to the store before I was assisted. I was then sent a service agent to assist with investigating the issue. The service agent informed me of the issue and mentioned that it would take anything between 3 days and 2 weeks to obtain the necessary parts to repair the fridge. By this time a large amount of my stock in my fridge had perished. The fridge was repaired approximately 3 days after it was assessed. I was promised to be sent a form that I could populate with the losses I incurred during this time. I was informed by the service agent and at Makro that I would be reimbursed for my groceries that had perished during this time. I reached out to both Hisense and Makro to start this process. I was then informed that they (Hisense and Makro) are not responsible to reimburse me. I find this deceptive and really disgusting behavior.

Post being repaired the fridge is once again not operating as intended. This is disappointing. The brand has displayed a number of issues and the supplier is not accommodating in resolving the issues as a matter of urgency.

Clearly they have no consideration to live up to commitments made.