Poor product, even poorer after sales service

58" TV stopped working after 25 months of use. It was a disappointing purchase in the first place with apps often freezing requiring frequent resets. That should be the reason for complaint alone, however it gets worse.

I phone Hirsch and they book the model in for collection and repair with Hisense as the guarantee is 3 years claiming someone will call within 72 hours. LOL. Alas the unit remains at my home still awaiting collection several weeks later without even so much as a call from Hisense yet.

I won't bother buying Hisense again. In fact I replaced the unit with an LG and the difference in quality is massive. Amazingly my son still wants the set so if someone at Hisense could retain a happy customer going forward come get it and resolve.