Poor Hisense service

For the first time I bought a fridge from Hisense (Hisense bot freezer 223 l) to support the local industry. This was a serious mistake. Why? The top drawer of the fridge was broken and I asked for a new one. Answer: currently not available. No spares. ETA unknown at this stage.

I normally buy my appliances from LG who have spare parts for models even older than 10 years. Until Hisense gets its act together I will not buy anything from them again. I recommend that potential buyers stay away from them as well. Meet international standards to become competitive.