Poor Customer Support

You know that the business is not customer orientated when reception: - will not put you through to the Support desk. They are not allowed to put you through to people and can only take messages. - will not give you the person's email address to make contact. They are not allowed to give out specific emails, and can only take messages

Needless to say, the support telephone number invariably gets cut off after it asks you to hold if you have not found what you need on their website. And no message that I have left has resulted in a callback.

My Hisense dishwasher has been a terrible buy. But, it is not about the problem, rather it is about how the business reacts to rectifying the problem. And Hisense fails dismally.

You have to assume that everyone in customer support are terrified of customers because their products aren't very good.

So, on that basis, I will have to assume that it is best to stay away from any and all Hisense products.