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Surande P
1 reviews | Active since Jul 2018
28 Nov 2025, 09:13
Poor customer service
I am very unsatisfied with the service I am currently receiving from Hisense, after 10 days a broken microwaves return and refund has still not been processed and that after i have called 2 times every day to tell them how urgent it is for me to replace the appliance ! It took them exactly a week to collect the broken microwave!! And now i still have to wait for them to credit it back to Takealot !
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Replies (3)SP
Surande P's updateReviewer Update
28 Nov 2025, 10:52Thank you . Im awaiting your feedback
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Surande P's update28 Nov 2025, 10:52
Reviewer Update
Thank you . Im awaiting your feedback
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Surande P's updateReviewer Update
02 Dec 2025, 08:25After my last complaint on hellopeter my problem has still not been resolved !! What flippen bad customer service. I will never buy one of your products again ! 2 weeks of having NO microwave because of your products being faulty!! And now you are not crediting my profile on Takealot to purchase a new microwave!!!
They told me the credit would have been app**** yesterday but they are waiting on a “PO” number from Takealot !!!!
They told me the credit would have been app**** yesterday but they are waiting on a “PO” number from Takealot !!!!
SP
Surande P's update02 Dec 2025, 08:25
Reviewer Update
After my last complaint on hellopeter my problem has still not been resolved !! What flippen bad customer service. I will never buy one of your products again ! 2 weeks of having NO microwave because of your products being faulty!! And now you are not crediting my profile on Takealot to purchase a new microwave!!!
They told me the credit would have been app**** yesterday but they are waiting on a “PO” number from Takealot !!!!
They told me the credit would have been app**** yesterday but they are waiting on a “PO” number from Takealot !!!!
SP
Surande P's updateReviewer Update
02 Dec 2025, 08:26@Takealot
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Surande P's update02 Dec 2025, 08:26
Reviewer Update
@Takealot