**** poor customer service and after sales assistance

Bought a 58" Television about 2 years ago that just konked out.. with the unit still being under warranty I contacted Hisense to assist in the repair. I was advised that a technician would reach out to book the unit and collect it for repair.

A week went by and no technician had contacted me. I then called the service centre in Milnerton and they advised that I can bring the unit in for repair directly to them.

3 weeks later, I have received zero feedback.

You try to call the call centre and the number now "does not exist". The service centre in Milnerton just simply does not answer the telephone. I have been calling countless times for the past 2 weeks and It has just been ringing with no answer.

The responses from the emails I've been sending is the same. "We are awaiting feedback from the technician and will contact you once received" for the past flipped 2 weeks its been the same.