MM
Munyaradzi M

1 reviews | Active since Apr 2021

15 Apr 2021, 14:21

Poor Customer Service

So i bought a Hisense Fridge from Game Alberton, two weeks ago and over the weekend it stopped working. I reported to Game Alberton and they informed me that Hisense will schedule an appointment with me in the next 24hours and to date i have not received a call from Hisense. Its been four days and no communication from Hisense.

0
Replies (1)
Hisense
Hisense's reply17 Apr 2021, 05:29
Official
Dear Munyaradzi,

Thank you for making contact with us and bringing this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and the reference number is  870491.

One of our Customer Care Agents will be in contact with you shortly. 

Kind Regards 

Hisense Customer Care 

email: ***