Poor Customer Care Service

I bought a 55 inch Hisense smart TV in 2019 from Makro with a 4-year warranty. Unfortunately, on 02 April 2021, the TV stopped displaying images. I then contacted Marko, and they arranged a Hisense technician to diagnose the TV. The Hisense Technician took the TV for repairs on 10 April 2021 and indicated it would take 2-3 weeks for the TV to one repaired. On 22 April, I got a message indicating that the TV was fixed and will be delivered soon. I have since been waiting for the TV to be delivered. I have called Hisense every working day for the past two weeks to follow up on the status of the TV. Each time I called, I get told to hold the line to allow the call centre agent to speak to the Technician. After 10 - 15 minutes of holding the, I got the feedback that the TV has been fixed and will be delivered 'today or tomorrow'. I will never buy a Hisense product given the poor service that I have received.