Poor after sales service in JHB

<p>My 65" Tv motherboard died i the warranty period. It has been over three weeks and it still has not been repaired. Job nr ********** 70. I fail to see the delay as one day to assess the tv, 3 days for the part to be ordered from cape town and a day to repair. So something that could have been done in one week is bordering on 3, 5 weeks. On top of this communication has been thwart with lies about progress on the matter. I even escalated to the regional service manager who said he would get back to me and never did.</p>