POOR AFTER SALES SERVICE - HISENSE SOUTH AFRICA

At the beginning of 2021, I purchased a Hisense Dishwasher through Takealot. Within the first year, the baskets in the dishwasher started rusting and has become so bad the pieces started falling off. I have been contacting Hisense since then for assistance and have never received any assistance. The first few email I received back from them, stated that they did not have baskets it stock. I have since called and emailed on numerous occasions without any luck. They do not send any reply to emails. When calling they promise to get back to you, but they never do. There after sales service is absolutely pathetic, in fact, it does not exist. I have previously had problems with a tv and deep freeze from the same brand. After months of fighting the two items were replaced. This time, however, there is no action whatsoever.