PLEASE GUYS DON'T PURCHASE HISENSE PRODUCTS, Their SERVICE is PATHETIC & UNPROFESSIONAL!!!

I bought a Hisense Washing Machine that came with a 4 year warranty, around 18 months later it started to give problems, I logged a fault with Hisense on the 31/07/2020, they sent a guy out on the 04/08/2020 without any prior notice, he pitched up at my gate with a s**** van, no brakes, untidily dressed and stinking, I explained to the guy the fault and explained what was done so far, without doing any investigation he said that he will check if there is a part in their warehouse or if there's no part he will order which will take 5 days to arrive but he will notify me as soon as he gets to his warehouse, I asked if he couldn't phone someone at the warehouse to check on the system if they had the part, he then says that only he knows were's the parts cause there's no system and will have to sort out other warranty claims before getting back to the warehouse. That call never happened. After many calls to Hisense and no joy, I was finally told that they were awaiting the part which will arrive on the 13/08/2020. On the 14/08/2020 I get a call saying that the guy will be at my house to install the part on the 16/08/2020. The guy didn't pitch up, I then get a call that afternoon to say that the guy didn't pitch up at work and they didn't know the reason why or when he will be coming back to work, so I asked if he's the only person that Hisense has to repair washing machines, I told the lady that I was promised by the latest 09/08/2020 my washing machine was going to be repaired, she said that she will see what she can do. the next day another guy pitched up at my house. Didn't know what he was doing and messed the whole machine up. Put a load of clothes and the clothes was stuck in the machine. From the machine just not spinning, the machine now doesn't drain water or the door doesn't open plus more faults. The next day the clothes that was stuck inside started to smell, I tried to open the drain pipe to release the water and noticed the the pipe was incorrectly installed and water could not drain. I called Hisense 3 times and all 3 agents told me that they will investigate and call me back till date no call back. I called the Durban repair centre and swore them, the manager then called me back saying that he was going to send someone out and send me his cell no. . That didn't happen. The next afternoon after 5pm I get a black foreigner pitch up by my gate, plain van no company logo and normally dressed to sort out the machine only to realise that the machine is now totally F*##e#, they can't figure the problem and need to re strip the machine after stripping the machine multiple times, they needed to take back to the warehouse which was on Thursday 20/08/2020 and on the Friday morning I'll get an update. Till date no update and my machine already looks like it's 20yrs old after all the opening, closing, turning and moving up and down. This is rather pathetic service from such a big branded company. Unbelievable service and almost a month with my washing machine not repaired or may I say now no washing machine any longer.