Pathetic Service

<p>I purchased a Hisense double door fridge/freezer from Makro in Alberton in January. When I received the appliance one of the drawers in the freezer was cracked. I have been in contact with Makro since January and I have been told by them that Hisense was asked to contact me. It's now 8 months since I have logged the complaint and I am still waiting for a Hisense rep to call me. According to Hisense in JHB, they will replace the drawer at a cost. When I refused, they asked me to deal with Makro. No pleasure from them either. I regret buying a Hisense appliance. </p>