PATHETIC CUSTOMER SERVICE

Got a new Samsung UHD and it just switched off. Called them to come and fix it for which they took their own time. When the technician initially came , he just looked at it and said he’s going to the warehouse and come back tomorrow with the replacement part.

No further communication , technician kept saying he’ll come tomorrow and now he doesn’t answer my texts or calls.

Called head office and they kept putting me on hold but to the point where they hang up and they ask me to rate their pathetic service. Spent so much airtime just on them cutting me off and putting me on hold.

Honestly the worst service you can ever receive