JB
Jenna B

1 reviews | Active since Apr 2023

01 Apr 2023, 09:53

Pathetic customer care

The worst brand you can buy. I have been asking the customer care SA for assistance since 12/03 with a message saying memory full on my TV. After 5 different people noone has actually assisted me or cared to READ what my problem actually is in the email chain.

0
Replies (2)
Hisense
Hisense's reply12 Apr 2023, 09:46
Official
Good day  Jenna Thank you for reaching out to Hisense SA. We apologize for any inconvenience caused and kindly request that you provide us with the ticket number associated with your email. This will allow us to follow up with our Service Department and assist you promptly. Kind regardsHisense SA 
JB
Jenna B's update12 Apr 2023, 11:19
Reviewer Update
Ticket: 946816